Privacy Policy

Solarswitch Electrical & Equipment Parts Trading ("Solar Switch," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit solarswitch.ph (the "Site") or submit a quote request through it, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

1. Introduction

2. Information We Collect

When you submit a Quote Request or contact us through the Site, we may collect:

Full name
Email address
Phone number
Property location
Property type (residential, commercial, industrial, farm, government)
Average monthly electricity bill
Preferred solar package and system type
Roof material
Any additional information you provide in your message

3. How We Use Your Information

We use the information you provide to:

Respond to your quote request and provide a personalized solar energy proposal
Contact you regarding your inquiry via your preferred contact method
Improve our services and Site

We may occasionally send you updates about new products, promotions, or company news. You may opt out of marketing communications at any time.

4. Data Sharing

We do not sell your personal information to third parties.

We may share your information with third-party financing partners (if you apply for financing) or equipment manufacturers (for warranty registration purposes).

5. Data Storage and Security

Your information is stored securely in our systems and is only accessible to authorized personnel involved in processing your inquiry.

Your data is stored on servers located in Phoenix, Arizona, United States, operated by our hosting provider, Bluehost. We take reasonable measures to protect your information, but no method of electronic storage or transmission is 100% secure.

6. Data Retention

We retain your information for as long as necessary to respond to your inquiry, or up to 5 years for business record-keeping purposes, whichever is longer.

7. Your Rights

Under the Data Privacy Act of 2012, you have the right to:

Be informed that your personal data will be, are being, or have been processed
Access your personal data held by us
Request correction of inaccurate data
Object to processing of your data
Request deletion of your data, subject to legal or contractual retention requirements
File a complaint with the National Privacy Commission

To exercise any of these rights, contact us using the details below.

8. Cookies

This Site uses Google Analytics to help us understand how visitors use the Site, such as which pages are viewed and how visitors navigate the Site. Google Analytics sets cookies in your browser to enable this. We do not use this data to identify you personally, and no personally identifiable information is sent to Google Analytics. You can opt out of Google Analytics by installing Google's browser add-on, available at tools.google.com/dlpage/gaoptout.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For questions about this Privacy Policy or to exercise your data privacy rights, contact:

Solarswitch Electrical & Equipment Parts Trading

B3 L26 Acacia St., ACM Sherwood Homes, Anabu II-B, Imus City, Cavite, Philippines

Email: info@solarswitch.ph

Given the scale of our operations, we have not designated a formal Data Protection Officer at this time. Privacy inquiries may be directed to info@solarswitch.ph.