Warranty & Maintenance
All devices included in Solar Switch solar packages are covered by a 5-year warranty, covering repairs or replacements of defective components.
What's Covered
- Manufacturing defects in solar panels, inverters, and other included equipment
- Component failure under normal operating conditions
- Installation workmanship for the duration of the warranty period
The 5-year warranty applies uniformly across all Solar Elite package tiers.
What's Not Covered
Per our Terms and Conditions, the warranty does not cover damage caused by:
- Improper installation not performed by Solar Switch or an authorized installer
- Improper maintenance
- Unauthorized modifications to the solar package
- Damage from typhoons, flooding, fire, lightning strikes, pest/rodent damage, or normal wear and tear
Routine Maintenance
Routine maintenance of your solar package is the responsibility of the Customer following installation. Solar Switch can provide maintenance services upon request, subject to additional charges.
We recommend professional inspection annually. Basic panel cleaning can be performed by the homeowner; professional cleaning/servicing is quoted case-by-case.
How to Make a Warranty Claim
Contact info@solarswitch.ph with your quotation/contract number and a description of the issue. Our technical team typically responds within 3-5 business days to assess and schedule repair.
Questions?
Contact us for anything related to your warranty or maintenance needs:
Solarswitch Electrical & Equipment Parts Trading
Email: info@solarswitch.ph
Phone: +63 968 581 4537 / +63 977 424 8879